Reservation Cancellation Policy
We love it when you come to visit. Our team are striving to surpass your expectations and make everything at it's point of most deliciousness for you and your guests.
If for any reason you can't make your reservation you just need to let us know.
You can call 01934 863713 or email us to amend or cancel your booking. We are on social media, however at peak times this is not monitored.
Hopefully we've made it super simple to cancel.
We are certainly understanding, things do come up and we would love to have you back at another date.
In order to reduce the number of 'no shows' we have implemented a pci compliant reservation policy for evenings and weekends.
We request credit or debit card details to secure evening and weekend bookings.
We reserve the right to charge for 'no shows' at a per head cost of £30.
Details are retained securely for 28 days.
In all cases we require at least 24 hours notice for any cancellation or amendment to numbers for your booking.
What constitutes a no show?
Guests booked a table of any size and didn't show up. And..
No cancellation was received by The Ethicurean.
No amendment or re-booking is made 7 days after the no show.
We will notify you of any cancellation or no show fee charged.
As you may be aware, we are a small, rural restaurant where guests are unlikely to be just passing, we can count on evening 'walk in's' very rarely. Thank you for your understanding and continued support. You are directly supporting a sustainable venture tied to nature.
We look forward to welcoming you to the walled garden.
We believe this is a simple and fair policy. Let us know if it would limit your ability to come and enjoy dining with us and we will always do our best to welcome you.